All content displayed on Vella’s website, email newsletter, or YouTube channel is owned by Vella. She retains all the rights to photos, written content, products, readings, and any other visual content on her website with the exception of the WordPress Theme/Plugins, Ads, and music. Vella has received permission to use any music in her videos.
You do not have permission to use any content, written or visual, from this site, email newsletter, Vella’s YouTube channel, or any other creative avenue Vella chooses without her express and written consent.
You can request permission from Vella here.
All content provided on this website is for entertainment or informational purposes only. Vella does not guarantee the accuracy or completeness of ANY information on this site or accessed via link from this site. Vella is NOT liable for any errors or omissions in this information nor for the availability of the information.
Vella is NOT liable for any losses, injuries, or damages from the display or use of this information.
All opinions expressed on this site are Vella’s and Vella’s alone and do not represent the opinions or views of any sponsors, advertisers, or investors who are connected to Vella in anyway, including any ads or sponsors in her YouTube videos.
Please contact Vella if you are a company or brand wishing to work with or sponsor Vella Mour.
Vella Mour’s Shop Policies
All purchases made from Vella’s store are subject to United States taxes. Any purchases made from within Missouri will be taxed with Missouri Sales Tax.
Any shipping fees are based on the item’s weight, measurements, and packaging. All items are subject to shipping and handling fees.
All shipping rates are calculated based on current postage prices. These rates are subject to change as the market changes.
Each item is shipped with the upmost care. Vella is not responsible for any lost or damaged items during the shipping process. All shipping will receive a tracking number, which will be provided to you via a confirmation email once the item has been shipped. If you do not receive your item after it has been labelled “Delivered,” please contact the shipping provider mentioned in your Shipment email for more information regarding your package.
If you never receive a tracking number or confirmation email after a purchase has gone through, please contact Vella right away. For more assistance with your purchase, shipping, etc., please contact Vella.
Each item from Vella’s shop is completely unique, and therefore does not exactly resemble the product photograph. As well, product photos have been edited to show the vibrant nature of the materials used to create the product.
You have 60 days to make a return to Vella after your purchase date, not after delivery date. Vella is always willing to take reasonable exchanges. Full refunds will be determined on a case-by-case basis.
Reasonable exchanges are based on the following criteria. The below criteria can be amended by Vella at any time:
- The product does not fit. Vella is completely willing to exchange your current product for a product that fits your needs more appropriately.
- The product has bad energy. All products provided by Vella are spiritual in nature. If you find that the energy of your product is toxic to you or those around you, please return or exchange it immediately.
- You just do not like the product. As long as the 6o days after purchase have not passed, you may return or exchange your product, no questions asked.
Consumable products (bath potions, perfume spells, etc.) may NOT be refunded or exchanged if the product has been used or the seal has been damaged NOR if it has been passed 60 days. Even if a consumable products’s exchange fits the reasonable criteria noted above, if it has been opened or the seal has been damaged, it cannot be exchanged or returned.
Vella is not liable for any injuries, losses, or damages from an allergic reaction you had to one of her products. It is up to the purchaser to be aware of any allergies or reactions that could result of the ingredients or materials used and within the products that Vella sells. All materials and products are listed on the product listings here on Vella’s website as well as on the individual labels for each product.
All Vella’s products are Vegan and Cruelty-Free to her knowledge.
Vella WILL NOT take a return or exchange based on the following criteria. The below criteria can be amended by Vella at any time:
- The item arrives damaged to you. As mentioned above, Vella is not responsible for any lost or damaged products in the shipping process. However, feel free to contact Vella about other options you may have.
- You severely damage or lose the product. Once the product arrives to you, it is your responsibility to take care of it correctly. Continue reading below for more options.
- The 60 days after purchase period has passed. No matter the reason, once 60 days are up, you can no longer make returns or exchanges.
- A consumable product has been opened, used, or the seal has been broken or damaged.
If a non-consumable product (power bracelets) breaks and is repairable, Vella is willing to make that repair. Specifically, in the case of an elastic bracelet: If your bracelet’s elastic snaps and breaks, Vella is willing to make a repair for you if you have ALL of the beads.
Please contact Vella here to request an address to ship your product for a repair, return, or exchange.
The only cost to you is the shipment to Vella for a repair. She will take care of any additional materials and shipment back to you. The only requirement is that you ship the bracelet to Vella and it has ALL of the beads still with it. This offer is not valid for any kind of refund or exchange for any product.
Lastly, Vella is not liable for any injuries caused from any products sold to you if you do happen to receive injuries directly from or as a consequence of said products. Vella is also not responsible for any allergic reactions to her products you may have. Regard for your personal health and safety is your responsibility, not Vella’s.
- To improve this website in order to better serve you.
- To allow Vella to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature
- To quickly process your transactions
- To ask for ratings and reviews of services or products
- To follow up with you after correspondence (live chat, email or phone inquiries)
Does Vella use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
- Help remember and process the items in the shopping cart.
- Keep track of advertisements.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
- Remarketing with Google AdSense
- Demographics and Interests Reporting
- Users can visit this site anonymously.
- Can change your personal information:
- By emailing Vella: email@example.com
- By logging in to your account
How does this site handle Do Not Track signals?
- Within 7 business days
- Within 1 business day
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to Vella’s mailing list or continue to send emails to her clients after the original transaction has occurred.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email, and you will be promptly removed from ALL correspondence.
These terms, conditions, policies, and privacy policies are subject to change and can be amended by Vella at any time.